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Support

Need help with WalletTrack? Find answers below or reach out to us.

Email Support

Send us your question or issue.

navindarshan2@gmail.com

Report a Bug

Found a problem? Let us know.

Submit bug report

Feedback

Suggestions to improve the app.

Send feedback

Frequently Asked Questions

How do I create an account?

Tap "Start Free" or "Sign Up" on the home screen. You can register with your email and password, or sign in directly with your Google account.

How does the Gmail expense sync work?

Once you connect your Gmail account, WalletTrack automatically scans for financial notifications (bank alerts, purchase receipts) and extracts the transaction details. You can review and edit extracted expenses before saving.

Is my financial data secure?

Yes. All data is encrypted in transit (TLS/SSL) and at rest. Passwords are hashed with bcrypt. We also offer two-factor authentication (2FA) for additional protection.

How do I enable two-factor authentication?

Go to Settings in the app and look for the Security or 2FA section. Follow the setup steps to link an authenticator app (such as Google Authenticator) using the provided QR code.

Can I export my data?

You can view and manage all your data within the app. For a full data export, contact us at navindarshan2@gmail.com and we will provide your data in a machine-readable format.

How do I delete my account?

Send an email to navindarshan2@gmail.com with the subject "Account Deletion Request" along with your registered email and name. We process deletion requests within 30 days. See our Data Deletion page for full details.

The app isn't syncing my expenses correctly.

Ensure you have a stable internet connection and that your Gmail account is still connected (check Settings). If the issue persists, contact us with details about the email format that wasn't parsed correctly.

Is WalletTrack free to use?

Yes. WalletTrack is free for personal use with all core features including expense tracking, budgets, investments, and email sync.

Response Time

We aim to respond to all support requests within 2 business days. For urgent security issues, please include "URGENT" in your email subject line.

App Version & System Requirements

WalletTrack is available as a web application and a mobile app for Android. For the best experience, use the latest version of the app and keep your device operating system up to date.

  • Android: Requires Android 8.0 (Oreo) or higher.
  • Web: Supports the latest versions of Chrome, Firefox, Safari, and Edge.
WalletTrack

Your personal finance companion. Track expenses, monitor investments, and take control of your financial future.

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Built with security and privacy in mind.